You have been a successful small business owner. Business is doing better than expected and you find that you are in need of an expansion. It is time to take your business to the next level. You gather your staff and fill them in on your plans. At this point your employees may choose to move along with you, or maybe they were more of a small business employee. This is the best time to find out who is willing to make the move with you.
Keeping a business running in a stalled economy is difficult, expanding a business in that same economy may seem like an extremely bad idea. Just as there are chances that need to be taken, there are advantages to expanding in this economy. Your supplies are probably more economical to purchase, as many large storage companies are lowering their prices to keep their customers happy. This would be the prime time to stock up on whatever supplies your business is going to require for the expansion. You may need to assemble a management team. If you are going to expand, you may not be able to keep an eye on all aspects of your business. Having a second in command, or even a team of managers who will answer to you may be the best way to get your business up and running in its newly expanded state.
This is also the most important time to keep your customer relationships solid and strong. Assure your customers that this expansion is to help them as much as it is to help you. Let them know that your company will continue to provide the same quality of service, but on a larger scale. If you are able to absorb some of the expansion costs and get some good bargains on inventory, for the time being, to keep your customers happy, pass your savings onto them. There is no greater way to keep a customer happy than to offer discounts.











